Privacy Policy

PRIVACY NOTICE – WEBSITE

In accordance with the General Data Protection Regulation (GDPR), we have implemented this privacy notice to inform users of the Reachal website of the types of data we process about them. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data.

1. Data protection principles

Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:

a. Processing is fair, lawful and transparent

b. Data is collected for specific, explicit, and legitimate purposes

c. Data collected is adequate, relevant and limited to what is necessary for the purposes of processing

d. Data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay

e. Data is not kept for longer than is necessary for its given purpose

f. Data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures

g. We comply with the relevant GDPR procedures for international transferring of personal data

2. Types of data held

We hold the following types of data:

a. IP address

b. Internet browser

c. Location of access

d. Computer operating system

e. Time spent on website

f. Number of visits to website

g. Screen resolution

3. Collecting your data

Information is collected on users’ visits to the Reachal website. This information is collected and stored on third party servers.

4. Lawful basis for processing

The law on data protection allows us to process your data for certain reasons only.

The information below categorises the types of data processing we undertake and the lawful basis we rely on.

Activity requiring your data: Lawful basis

Maintain standards of good cyber security: Legitimate Interests

5. Special categories of data

Special categories of data are data relating to your:

a. health

b. sex life

c. sexual orientation

d. race

e. ethnic origin

f. political opinion

f. religion

h. trade union membership

i. genetic and biometric data.

Most commonly, we will process special categories of data when the following applies:

a. you have given explicit consent to the processing

b. we must process the data in order to carry out our legal obligations

c. we must process data for reasons of substantial public interest

d. you have already made the data public.

6. Who we share your data with

We may share your data with third parties for the following reason:

Storing information on a secured server

We may also share your data with third parties as part of a Company sale or restructure, or for other reasons to comply with a legal obligation upon us. We have a data processing agreement in place with such third parties to ensure data is not compromised. Third parties must implement appropriate technical and organisational measures to ensure the security of your data.

We do not share your data with bodies outside of the UK or European Economic Area.

7. Protecting your data

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.

8. Retention periods

We only keep your data for as long as we need it for. Some data retention periods are set by the law. Retention periods can vary depending on why we need your data, as set out below:

Record: Retention Period

User visit records: Indefinitely

9. Automated decision making

Automated decision making means making decision about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you.

10. Data subject rights

You have the following rights in relation to the personal data we hold on you:

a. the right to be informed about the data we hold on you and what we do with it;

b. the right of access to the data we hold on you. More information on this can be found in the section headed “Access to Data” below and in our separate policy on Subject Access Requests”;

c. the right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’;

d. the right to have data deleted in certain circumstances. This is also known as ‘erasure’;

e. the right to restrict the processing of the data;

f. the right to transfer the data we hold on you to another party. This is also known as ‘portability’;

g. the right to object to the inclusion of any information;

h. the right to regulate any automated decision-making and profiling of personal data.

11. Consent

Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data.

12. Making a complaint

If you think your data rights have been breached, you are able to raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745.